If you checked all the above and it still doesn’t help, please let us know. Go to Linked Devices, tap on the existing session (“Chromium at…”) and press Log out, before attempting to connect (scan QR code with another user). If you need to re-connect with another user, make sure to first kill previous timelines sessions using Whatsapp Mobile app.Pressing on Re-connect reliably disconnects the client from WA server and new connection will be stable. Always try connecting same number with the same Timelines user.To prevent that please follow the recommendations bellow: When two users in the same workspace intermittently try to connect same WA account with different users, it’s possible that the messages can get stuck in the Sending status. Make sure that another teammate is not trying to connect same WA account to your workspace ![]() Adjust Connection and Sleep Settings on your Device Just like with Whatsapp Web, your phone must be charged and connected to the Internet in order for us to sync incoming messages and replies. Since we enable users to connect their own numbers, the connection is dependent on the device with the sim-card you used to connect Whatsapp number to TimelinesAI. Make sure the device is charged and connected to Wi-Fi your device is turned off) the owner will be notified via email to resume the connection. Timelines will attempt to resume the connection automatically in 10 minutes. If the owner of the number that is connected to Timelines opens Whatsapp Web, your connection with TimelinesAI will be paused. ![]() Please check if your issue might be resolved with the following: Use TimelinesAI instead of Whatsapp Web/DesktopĬurrently, Whatsapp only supports one active session at a time. If your chats aren’t syncing, or you can’t send messages to Whatsapp, there may be several reasons for it.
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